Terms & Conditions
White Pearl Wellness Hub
Last Updated: 23 August 2026
1. Acceptance of Terms
These Terms & Conditions apply to your use of the White Pearl Wellness Hub website and to services provided by White Pearl Wellness Hub.
By booking or purchasing a service, you acknowledge that you have read and agree to these Terms & Conditions.
If you do not agree with these Terms & Conditions, please do not book or participate in a service.
2. About Our Services
White Pearl Wellness Hub provides wellbeing and personal-development services that may include:
- Embodied Breath Awareness
- Breathwork
- Intuitive Breathwork
- Somatic practices
- Nervous system regulation practices
- Educational resources
- Individual and group wellbeing sessions
- Programs, workshops and related wellbeing experiences
Services are intended to support self-awareness, relaxation, reconnection, personal development and wellbeing.
White Pearl Wellness Hub does not provide medical, psychological, psychiatric, physiotherapy or counselling services.
Services are not intended to diagnose, treat, cure or prevent any medical or psychological condition and are not a substitute for appropriate professional healthcare.
3. Eligibility
Services are currently intended for adults aged 18 years and over, unless otherwise expressly agreed in writing.
By booking a service, you confirm that:
- the information you provide is accurate to the best of your knowledge;
- you are participating voluntarily; and
- you understand your responsibility to communicate information relevant to your safe participation.
White Pearl Wellness Hub may decline or discontinue a service where it is reasonably considered outside the scope of the services offered or where participation may not be appropriate.
4. Informed Participation
Breathwork, somatic practices and nervous system regulation practices can affect people differently.
During or following a session, participants may experience physical sensations, changes in breathing, emotional responses, memories, tiredness, relaxation or other individual responses.
You are encouraged to participate at your own pace and communicate with your facilitator throughout the session.
You may pause or stop an activity at any time.
Nothing in a session requires you to continue with a practice that feels inappropriate or unsafe for you.
5. Health and Safety
Before participating, you agree to disclose relevant health information requested through the intake, health or consent process.
This information assists White Pearl Wellness Hub in determining whether modifications, additional information or professional medical advice may be appropriate before participation.
If you are pregnant, have a significant medical condition, take medication that may affect participation, have recently undergone surgery or have concerns about whether breathwork or somatic practices are appropriate for you, you should seek advice from an appropriately qualified healthcare professional.
If you experience significant pain, distress or other concerning symptoms during a session, you should stop the activity and inform your facilitator.
In an emergency or where urgent medical or psychological assistance is required, appropriate emergency or professional services should be contacted.
6. Discovery Calls
Discovery Calls provide an opportunity to discuss what you are seeking and whether White Pearl Wellness Hub's services may be suitable for you.
A Discovery Call does not constitute medical, psychological, counselling or other healthcare treatment.
Following a Discovery Call, either you or White Pearl Wellness Hub may decide that proceeding with a service is not appropriate.
There is no obligation to book a paid service following a Discovery Call.
7. Bookings and Payment
Prices for paid services will be communicated before booking or displayed through the relevant booking process.
Unless otherwise stated:
- fees are quoted in Australian dollars (AUD);
- payment is required in accordance with the booking arrangements provided; and
- your appointment may not be confirmed until any required payment has been received.
Any additional terms applying to a particular program, retreat, package or event will be communicated before purchase.
8. Cancellation and Rescheduling
White Pearl Wellness Hub understands that circumstances sometimes change.
Clients are asked to provide at least 24 hours' notice when cancelling or rescheduling an appointment.
Where at least 24 hours' notice is provided, an appointment may ordinarily be rescheduled without a cancellation fee.
Where less than 24 hours' notice is provided, or a client does not attend a booked appointment, White Pearl Wellness Hub may retain or charge up to the cost of the booked session where this has been clearly communicated as part of the booking conditions.
Exceptional circumstances will be considered reasonably and individually.
If White Pearl Wellness Hub needs to cancel a paid appointment, you will be offered a suitable rescheduled appointment or a refund for the affected service.
Nothing in this section limits any rights you have under the Australian Consumer Law.
9. Refunds and Australian Consumer Law
White Pearl Wellness Hub does not promise particular results from participation because individual experiences and outcomes vary.
However, this does not remove your rights under the Australian Consumer Law.
Services supplied to consumers are subject to statutory consumer guarantees, including requirements concerning due care and skill and, where applicable, fitness for a disclosed purpose.
Where a service fails to meet an applicable consumer guarantee, you may be entitled to a remedy under Australian Consumer Law.
A change of mind does not automatically create an entitlement to a refund, subject to any cancellation policy offered by White Pearl Wellness Hub and your rights under Australian law.
10. No Guaranteed Outcomes
very person's experience of breathwork, somatic practices and wellbeing services is different.
White Pearl Wellness Hub does not guarantee:
- physical or psychological changes;
- resolution of particular symptoms or circumstances;
- emotional outcomes;
- particular personal-development outcomes; or
- any specific transformation or result.
Testimonials and client experiences published on the website describe individual experiences and should not be interpreted as guarantees that another person will experience the same outcome.
11. Client Responsibility
White Pearl Wellness Hub aims to provide a respectful and supportive environment.
Participants are responsible for communicating their needs, boundaries and concerns and for making decisions about their own participation.
You are encouraged to listen to your body and communicate if you wish to pause, modify or stop a practice.
Participants attending group sessions are also expected to respect the privacy, boundaries and experiences of other participants.
12. Privacy and Confidentiality
Personal information is handled in accordance with the White Pearl Wellness Hub Privacy Policy.
Information shared during individual sessions will be treated respectfully and confidentially, subject to applicable legal obligations and circumstances where disclosure is required or permitted by law.
Participants in group activities are asked to respect the privacy of other participants and not disclose another person's personal experiences outside the group without their permission.
13. Testimonials, Photographs and Client Stories
White Pearl Wellness Hub will not knowingly publish an identifiable client's testimonial, photograph or personal story without permission.
Consent to participate in a service is separate from consent to use a person's image, testimonial or personal experience for promotional purposes.
Choosing not to provide promotional consent will not affect a person's ability to access services.
14. Intellectual Property
Unless otherwise stated, original material created by White Pearl Wellness Hub, including written material, educational resources, program materials, graphics and branding, remains the intellectual property of White Pearl Wellness Hub or its respective rights holder.
Materials provided to clients are for personal use unless permission for another use has been provided.
Nothing on this website authorises reproduction, commercial distribution or republication of protected material without appropriate permission.
15. Website and External Services
White Pearl Wellness Hub aims to keep information on its website accurate and current but does not guarantee that every page will always be error-free or continuously available.
The website may contain links to external services or websites, including booking, calendar or other technology providers.
Those services operate under their own terms and privacy practices.
White Pearl Wellness Hub is not responsible for external content or services outside its reasonable control.
16. Limitation of Liability
White Pearl Wellness Hub will provide its services with reasonable care and skill.
To the extent permitted by law, White Pearl Wellness Hub is not responsible for losses arising from circumstances outside its reasonable control or from a participant's failure to disclose relevant information or follow reasonable safety guidance.
Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or other applicable legislation.
17. Respectful Conduct
White Pearl Wellness Hub aims to provide a safe and respectful environment.
Aggressive, abusive, discriminatory, threatening, sexually inappropriate or seriously disruptive behaviour will not be accepted.
White Pearl Wellness Hub may end or decline a session where reasonably necessary to protect the safety or wellbeing of the client, facilitator or other participants.
Any payment or refund implications will be considered according to the circumstances and applicable law.
18. Changes to Services or These Terms
White Pearl Wellness Hub may update these Terms & Conditions as the business or services develop or legal requirements change.
The current version will be published on the website with an updated revision date.
Changes will not remove rights that have already arisen under applicable law.
19. Governing Law
These Terms & Conditions are governed by the laws applicable in Western Australia, Australia, together with applicable Commonwealth laws.
Nothing in this section restricts any rights a consumer may have under applicable Australian consumer legislation.
20. Contact
Questions regarding these Terms & Conditions can be directed to:
White Pearl Wellness Hub
Email: info@whitepearlwellnesshub.com.au
Website: whitepearlwellnesshub.com.au